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Service charter

Korea Minting and Security Printing Corporation(KOMSCO) will produce the best quality of goods in supplying banknotes with

sincerity and promise to give customer oriented service.
This will be done as follow :

  • KOMSCO will listen to and act on customers' views and needs by thinking in their place.
  • KOMSCO will furnish high-quality products made under the strict security system for customers to use when they need.
  • KOMSCO will do an earnest endeavor to develop up-to-date forgery prevention technology with which people can tell a fake easily.
  • KOMSCO will compensate the customers for inconveniences or losses and take quick action to eliminate it.
  • KOMSCO has set the clear standards of service which KOMSCO is aiming to achieve and will comply with the standards for customers' satisfaction.